Terms and conditions

These terms and conditions govern the use of the psplus.ge website, the placing of orders, and the use of PlayStation services offered by psplus.ge.

By using the website, placing an order or using our service, the user confirms having read and agreeing to these terms and conditions.

1. General information

psplus.ge offers users PlayStation-related services, including:

• PlayStation Plus subscriptions;
• PlayStation game purchase / sharing service;
• Game rental service;
• Gift Cards;
• Other PlayStation digital services.

psplus.ge is not an official representative, partner or distributor of Sony Interactive Entertainment, PlayStation or their affiliates unless expressly stated in writing.

PlayStation, PS Plus and other related names, marks and brands belong to their respective legal owners.

2. Service description

The services offered on the website may include the delivery of digital products or digital services.

Depending on the service type, delivery may be carried out:

• By delivering a code or Gift Card;
• By activating a PlayStation Plus subscription;
• By providing instructions for accessing a PlayStation account;
• By providing instructions for purchasing / sharing a game;
• By agreeing on game rental terms;
• In another form agreed with the user in advance.

3. Placing an order

When placing an order, the user is obliged to provide correct and complete information.

psplus.ge is not responsible for delays, cancellation or incorrect fulfillment of an order if the problem is caused by the user providing incorrect, incomplete or altered information.

An order is considered accepted once the user confirms the order and the corresponding payment is made, unless the parties agree otherwise.

4. Prices and payment

Prices shown on the website are given in Georgian lari unless otherwise stated.

psplus.ge reserves the right to change prices, promotions, available services and terms at any time.

Price changes do not apply to orders that have already been confirmed and paid for, except where the order cannot be fulfilled due to the user or a third party.

Payment may be made through available payment methods, including bank transfer, online payment or another agreed method.

5. Delivery and activation

The delivery time of digital products and services depends on the specific service, the accuracy of the information provided by the user, payment confirmation and technical circumstances.

We strive to fulfill orders quickly, but psplus.ge does not guarantee that every order will be fulfilled immediately.

Fulfillment of an order may be delayed in the following cases:

• Payment delay or non-confirmation;
• Incorrect data provided by the user;
• A technical problem with PlayStation Network or another third-party service;
• Regional restrictions;
• Additional security checks;
• Any other circumstance outside psplus.ge's control.

6. PlayStation Plus account purchase / use service

psplus.ge offers users a PlayStation Plus account use service based on the account-sharing principle.

This service does not mean a full transfer of the account into the user's ownership. The account remains the property of psplus.ge, and the user is granted the right to use it in accordance with the agreed terms.

7. P1 and P2 variants of the PlayStation Plus account

The PlayStation Plus account use service is available in two forms:

P1 — the user plays with the account provided by psplus.ge. This option requires an internet connection.

P2 — the user can play with their own PlayStation account by enabling the sharing function.

In both cases, the user uses the account provided by psplus.ge and has no right to change any account data.

8. Important conditions for accounts purchased through the PlayStation Plus sharing service

An account intended for the PS4 console is not transferred to a PS5 console unless the parties have agreed otherwise in advance.

Under the P1 variant, the account remains on the user's console. The PlayStation Plus subscription can also be extended under the relevant terms.

Under the P2 variant, psplus.ge reserves the right, after the term expires, to replace the user's account and provide another account.

psplus.ge accepts responsibility for the security of the provided account, provided the user fully complies with these terms and instructions.

9. Prohibition on changing shared account data

The user is strictly prohibited from changing any data on the account provided by psplus.ge, including but not limited to:

• Changing the email address;
• Changing the password;
• Changing security settings;
• Transferring the account to another device or a third party;
• Attempting to restrict another user's access to the account;
• Attempting to take over the account or change control of it;
• Any action that could damage or restrict use of the account.

The provided account belongs entirely to psplus.ge.

If the user changes or attempts to change account data, psplus.ge reserves the right to immediately terminate the user's access to the account without a refund.

Such action is considered a gross violation of the service terms.

10. PlayStation game purchase service through sharing

psplus.ge offers users the purchase of PlayStation games through the sharing service.

The game sharing service works through account sharing and is available in two forms:

P1 — the user plays with the account provided by psplus.ge. This option requires an internet connection.

P2 — the user can play with their own PlayStation account by enabling the sharing function.

In both cases, the user uses the account provided by psplus.ge and is obliged to follow the rules of account use.

11. Duration of game use

When purchasing PlayStation games through sharing, unless otherwise stated in the terms of the specific offer, the game remains with the user indefinitely.

This means the user retains access to the game provided that:

• The user does not change the data of the provided account;
• Does not violate the rules of account use;
• Does not transfer the account to a third party;
• Does not attempt to take over the account or restrict access;
• Does not violate the terms of PlayStation Network or psplus.ge.

12. Game rental service

psplus.ge offers users a PlayStation game rental service.

Game rental terms are defined according to the specific offer, including the rental period, price, usage rules and other details.

The user is obliged to comply with the rental terms, including:

• Not changing the data of the provided account;
• Not transferring access to a third party;
• Not attempting to use the account, game or service unlawfully;
• Not violating PlayStation Network rules;
• Not taking any action that could lead to restriction, blocking or damage to the account.

In case of rule violation, psplus.ge reserves the right to restrict or cancel access to the service without a refund.

13. Gift Cards and codes

When purchasing a Gift Card or digital code, the user is obliged to make sure before placing the order that the selected product matches the region of their PlayStation account.

A code that has been used, activated or delivered to the user is not subject to refund, except where the problem was caused by psplus.ge and the code has not been used.

14. Regions and restrictions

Some PlayStation products, subscriptions, games or Gift Cards may be tied to a specific region.

The user is obliged to make sure before placing the order that the selected product or service matches their region, account and needs.

psplus.ge will help the user choose a suitable option, but final responsibility for the information provided by the user lies with the user.

15. Refunds and cancellation

Digital products and digital services, including PlayStation Plus subscriptions, Gift Cards, game codes, activated services, shared accounts and the game rental service, are generally not subject to refund once the product or service has been delivered, activated or made available to the user.

A refund is only possible in the following cases:

• The order was not fulfilled due to psplus.ge;
• The user did not receive the purchased product or service;
• The delivered product or service substantially fails to match the agreed terms and the problem cannot be fixed.

No refund is given if:

• The user provided incorrect data;
• The user changed account data or violated the instructions;
• The product or code has already been used;
• The service has already been activated;
• The user changed their mind about the purchase after the service was delivered;
• The user violated the P1/P2 use terms;
• The problem is caused by the rules, restrictions or a technical fault of PlayStation Network, Sony or another third party.

16. Third-party services

Our services may depend on third-party platforms, including PlayStation Network, Sony services, payment providers and other technical systems.

psplus.ge is not responsible for delays, restrictions, price changes, account blocking, regional restrictions or technical problems caused by the actions or systems of third parties.

17. User responsibility

The user is responsible:

• For the accuracy of the information provided;
• For the security of their own PlayStation account;
• For correctly following the service instructions;
• For making payment on time and correctly;
• For the consequences of any action contrary to these terms, PlayStation Network rules or applicable law.

The user is obliged not to use the website or our services for fraudulent, illegal or dishonest purposes.

18. Prohibited actions

The user is prohibited from:

• Providing false or incorrect information;
• Using fraudulent payment methods;
• Changing the data of the provided account;
• Transferring the service to a third party without permission;
• Attempting to damage the website or service;
• Unauthorized use of our content, text, design or materials;
• Any action that violates the law or these terms.

19. Support

psplus.ge provides users with support through available communication channels.

Support is not 24/7 unless otherwise specified. We respond to user messages within a reasonable time, taking workload and availability into account.

20. Limitation of liability

psplus.ge is not liable for indirect, incidental, special or consequential damages, including lost profit, lost data, account restriction or other damage caused by the user's improper use of the service, third-party actions or technical failures.

Our liability, if any arises, is limited to the value of the specific order.

21. Intellectual property

Texts, design, logo, structure and other materials placed on the website belong to psplus.ge or the respective owners unless otherwise stated.

Copying, distributing or commercially using them without our prior permission is prohibited.

PlayStation-related names, marks and brands belong to their respective owners.

22. Changes to the terms

psplus.ge reserves the right to change these terms and conditions at any time.

The updated version will be published on the website and takes effect from the moment of publication, unless otherwise stated.

The user is obliged to review the terms and conditions periodically.

23. Applicable law and disputes

These terms are governed by the legislation of Georgia.

In the event of a dispute, the parties will attempt to resolve the matter through negotiation. If no agreement is reached, the dispute will be resolved in the manner established by the legislation of Georgia.

24. Contact information

For questions related to the terms and conditions, contact us:

• Website: psplus.ge
• Email: info@psplus.ge
• Phone / WhatsApp: +995 574 78 54 45